Remote role
German speaking
Starting ASAP
In particular, the person will serve as the primary point of contact for inbound calls in the property management/landlord services division.
In addition, the role includes the following responsibilities, among others:
· Providing telephone and written support to our property owners and other contractual partners
- Independently processing, prioritizing, documenting, and tracking incoming inquiries and cases through to successful resolution
- Properly preparing, documenting, and forwarding subject-matter-specific issues to the relevant internal departments
- Managing, prioritizing, and processing incoming inquiries, correspondence, and cases
- Processing, reviewing, and tracking changes related to property ownership, contracts, and payments while ensuring high data quality
- Supporting contract-related processes, including documentation, obtaining internal approvals, managing relevant documents, and ensuring complete record-keeping
- Working closely with internal departments and actively communicating with our contractual partners
- Contributing to the further development of processes and taking on representative duties within the team
Remote role
German speaking
Starting ASAP
In particular, the person will serve as the primary point of contact for inbound calls in the property management/landlord services division.
In addition, the role includes the following responsibilities, among others:
· Providing telephone and written support to our property owners and other contractual partners
- Independently processing, prioritizing, documenting, and tracking incoming inquiries and cases through to successful resolution
- Properly preparing, documenting, and forwarding subject-matter-specific issues to the relevant internal departments
- Managing, prioritizing, and processing incoming inquiries, correspondence, and cases
- Processing, reviewing, and tracking changes related to property ownership, contracts, and payments while ensuring high data quality
- Supporting contract-related processes, including documentation, obtaining internal approvals, managing relevant documents, and ensuring complete record-keeping
- Working closely with internal departments and actively communicating with our contractual partners
- Contributing to the further development of processes and taking on representative duties within the team
