Specialist Talent Solutions for Complex Markets

Position: Compliance and Regulatory CoordinatorLocation: Düsseldorf, GermanyEmployment Type: Permanent Role Overview This role will act as the key point of coordination for regulatory, security, and compliance matters relating to the German authorities and MVNO operations. The successful candidate will ensure timely, accurate responses to regulatory queries, lead improvement initiatives driven by regulatory change, and manage security and data privacy incidents in close collaboration with internal and external stakeholders. Key Responsibilities Coordinate regulatory queries and formal requests from German authorities, including BNetzA and BSI, in collaboration with group functions, ensuring responses are prepared and submitted within defined deadlines. Act as the primary interface between the business and German regulatory authorities, maintaining strong and professional stakeholder relationships. Manage security and data privacy incidents related to regulatory matters, working closely with group security and compliance teams. Own and maintain mandatory security concepts, ensuring regular updates in cooperation with external partners. Create, update, and maintain regulatory and security documentation in line with current requirements. Coordinate external partners to fulfil regulatory obligations (e.g. Lawful Interception) and monitor their ongoing performance. Drive continuous improvement of operational and regulatory processes (e.g. Mobile Number Portability), including alignment with authorities and coordination of deployment activities across the business. Lead and support improvement initiatives arising from new regulatory requirements or operational changes, working in cooperation with other MNOs to enhance overall customer experience. Candidate Profile Previous experience in a similar compliance, regulatory, or security-related role within a Mobile Network Operator (MNO) or Mobile Virtual Network Operator (MVNO). Strong analytical skills with the ability to interpret regulatory requirements and translate them into operational actions. Excellent stakeholder management and customer-facing communication skills. Structured, detail-oriented, and comfortable managing multiple regulatory topics simultaneously. Experience working with German regulatory authorities is highly advantageous.  

Project Coordination & Delivery Management Overall ownership of fibre deployment initiatives across all phases, from initial planning through to final delivery Ongoing oversight of financials, timelines, and delivery checkpoints, with proactive identification of variances Governance of project management processes to ensure financial discipline and adherence to agreed controls Development of performance summaries, forward-looking projections, and mitigation measures where required Provision of structured updates to senior leadership, including operational dashboards and KPI-based reporting Build Execution & Operational Oversight Day-to-day coordination and operational guidance of on-site construction activities across defined rollout phases Assessment of technical feasibility and validation or adjustment of incoming work orders Handover of engineering scopes and technical packages to delivery partners and service providers Monitoring supplier performance, addressing shortfalls, and escalating issues in line with agreed frameworks Accountability for construction-related supply flows, including equipment availability and material coordination Client, Partner & Commercial Interface Review and contribution to commercial agreements and delivery frameworks with clients Primary coordination point for external project representatives on the client side Active management of stakeholder relationships to ensure service quality and satisfaction across all parties Enforcement of delivery commitments through structured governance forums, progress reviews, and performance reporting Support to commercial teams in managing payment cycles and outstanding balances linked to delivery contracts Compliance, Records & Approvals Assurance that all project records are complete, traceable, and compliant with contractual and funding obligations Coordination support for approval processes, including engagement with local authorities and public bodies Contribution to financial close-out activities and project-level cost reconciliation Operational Excellence & Process Development Review and refinement of delivery frameworks and end-to-end operational workflows Identification and implementation of improvements within project governance and PMO structures

Job Description: Commercial & Project Support Commercial support of Freileitungsbau projects during execution Cost tracking, invoicing support, and commercial documentation Support procurement and ordering of materials in coordination with site and project management Maintain project records, contracts, and cost-related documentation Landowner & Authority Coordination Contact and coordinate with landowners (e.g. farmers) regarding access, easements, and construction schedules Liaise with local authorities and municipalities to support planning approvals and permits Organise agreements, access permissions, and compensation documentation Act as a professional, reliable point of contact for external stakeholders Coordination & Communication Support construction planning by ensuring access, approvals, and materials are available on time Track approvals, deadlines, and dependencies impacting site progress  Profile & Requirements Qualification as Baukaufmann / Industriekaufmann or similar Experience in construction, infrastructure, or utilities projects preferred Confident communication with landowners, authorities, and suppliers Structured, reliable, and diplomatically skilled Commercial awareness and understanding of construction processes Proficient in MS Office Fluent German